In the USA, doesn't the FMCSA mandate that interstate moves must receive an in-house estimate?
The customer always has the right to decline an in-house visit and most do so when given the option of an easy to use web-inventory.

What is MovesOnline?
MovesOnline is a comprehensive, web-based application that allows relocating customers to fill out their house hold inventory over the web.

Moving companies receive a completed inventory broken down by room with both the weight and volume of each item.

MovesOnline offers an alternative to the traditional estimating options of in-home or over the phone surveys.